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Shay24
Reel Rookie
‎06-10-2021 07:36 PM

TRC Episodes not working for Samsung TV

Can anyone help single episodes will not work on my newer model Samsung tv, but live tv works fine. 

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3 REPLIES 3
makaiguy
Community Streaming Expert
‎06-11-2021 07:02 AM

Re: Episodes not working

Is this The Roku Channel app on a Samsung smart tv, or is this a Roku receiver connected to a Samsung tv?

If a Roku receiver, which channel and which programs are exhibiting the problem?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Shay24
Reel Rookie
‎06-13-2021 08:35 AM

Re: Episodes not working

It is the roku channel app on the Samsung tv. I’ve tried clicking on several different episodes and only live tv work

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RokuMary-F
Community Moderator
Community Moderator
‎06-14-2021 10:30 AM

Re: Episodes not working

Thanks for reaching out to the Roku community, @Shay24.

Can you please provide us with more specific information about the issue you are experiencing? Which specific content/episodes are you experiencing this issue on? Does this happen on all movies/shows in The Roku Channel or just specific titles?

With more information, we will be able to assist you further.

Regards,
Mary

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