Solving playback issues

[yanachik]

I recently starting having playback (buffering) issues with my TCL model 65S425 TV. I’ve tried unplugging the TV and checking for manual software updates but it doesn’t fix the issue. I know it’s not an issue with my network because I have other Roku devises on other TVs that don’t have this issue. Please help.

[RokuKariza-D]

Hello @yanachik

Thanks for reaching out here in the Community!

Could you tell us more about the issue you're experiencing? Does the issue only occur on a specific channel or across other channels installed on your Roku TV? Have you tried restarting your router to see if that will make a difference?

Please let us know. We'd like to know more about how we can help.

All the best,
Kariza