Suddenly certain videos have audio that cuts out briefly very frequently. Why?
I honestly cant figure out whats going on. Whether I stream from a media server or transfer files to a thumb drive and plug it into the roku, certain titles that are compatible and have perfectly fine audio, will very briefly and annoyingly cut out every like, 10-20 seconds. It's so frustrating. Other files sound perfectly fine. I'm just using my tv speakers and everything is on auto detect. THANK YOU!
Re: Suddenly certain videos have audio that cuts out briefly very frequently. Why?
How are you playing these files -- using the Roku Media Player (RMP) app, I assume?
Ever since Roku 10 was rolled out people have reported various problems with RMP. Have you tried reinstalling the app to see if that helps?
Highlight channel on home screen.
Press * key and choose Remove channel option.
IMPORTANT- DON'T SKIP: Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
Reinstall the channel. Note it will be added to the END of the channel grid.
If channel requires a login, you may need to log in anew.
If the problem persists at this point, it typically means the current version of the channel app has a problem that must be addressed by the channel itself as they are the ones that create the Roku-compatible version of their app and provide it to Roku. In the case of RMP, we've got to hope that Roku issues an update soon.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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