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alans1106
Newbie
‎07-12-2021 10:41 AM

Streaming Stick+ does not wake from screensaver

I have the same issue. I have four Roku streaming sticks and the problem has occurred on three of them most frequently. I can’t even wake them through the Roku app as they are not active on my home network. The only thing that seems to work is to reboot the stick, which is a pain. Help please!

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3 REPLIES 3
RokuDanny-R
Retired Moderator
‎07-13-2021 11:02 AM

Re: Streaming Stick+ does not wake from screensaver

@alans1106

Thanks for the post.

Can you please specify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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dduncan21
Newbie
‎07-29-2021 04:31 PM

Re: Streaming Stick+ does not wake from screensaver

I am having the same issue. I have to unplug and plug in my Roku devices every day two days or so. It's really annoying. 

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RokuDanny-R
Retired Moderator
‎07-30-2021 10:11 AM

Re: Streaming Stick+ does not wake from screensaver

@dduncan21

Thanks for the post.

Can you please provide more information about the issue you are experiencing? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet? We always recommend the latter.

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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