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Tessed1
Newbie

Streaming Stick 4K Overheating

So the HDMI extender is still no long enough to fix the overheating?

Roku what are you going to do about this, it seems like a continuing, dangerous issue.  I hate that I have to unplug mine when I'm not home.

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RokuJohnB
Community Moderator
Community Moderator

Re: Streaming Stick 4K Overheating

Hi @Tessed1,

A warm welcome here in the Roku Community!
We understand you're having a problem with the Roku streaming stick 4K since it was overheating. We're happy to assist you further. Please check out this support article here on what to do if the red light is on or you see a “Your device is overheating” message.

If the problem still persists, could you provide us with the serial number of your Roku device?

We hope this helps, and please keep us posted on what you find out.

Kind regards,

John

John
Roku Community Moderator
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