Solving playback issues

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Reel Rookie

Stereo only with Tablo, ESPN, NFL, Roku apps on new Ultra 4800R

Using the new ultra 4800R with an audio extractor to get optical audio to my preamp and video to my projector via HDMI. I configured audio settings per recommendations on the support page. Tested some apps with Disney+, Prime, Netflix all passing 5.1 channels.  Tablo, ESPN, NFL only coming through in 2 channels. (Stereo).  I haven’t tried other apps. Played with the settings but either no audio at all or as I described. Read through many posts but haven’t seen anything to help. Any suggestions?

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