Solving playback issues

[Jrincones]

Hello, I hope you are well and can help me with my problem.

I have multiple Roku express devices at home. I bought a new Roku that was missing in a room, I was able to configure it the first day, I turned off everything and the next day I connected it and it does not give video "it only turns on the led permanently" They are not the power cables or HDMI (I connect them where I have other rokus and they work fine with those cables) the problem is my device

[AvsGunnar]

@Jrincones 

Sounds basic, but are you sure the correct HDMI input is selected?  For example, if the cable is plugged into HDMI 1, are you sure you selected HDMI 1 with your TV remote (not the Roku remote) and not HDMI 2 or A/V etc?

Try using this Roku device on another one of your TVs and see if you get similar result.

Post back the results.