Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Sound turns off periodically and picture shrinks periodically.

I have two issues.  I'll be watching one of my paid apps (doesn't matter which one) and the sound will cut out for about 5 seconds.  Also, the picture will randomly shrink and even after turning off and on, it still happens.  This is driving me nuts!  Thanks. -Mitch

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