Sound not syncing with picture
Is anyone else experiencing the sound falling out of sync with the picture you are watching? It doesn’t matter what streaming channel I watch, it happens at least twice an hour. I have to restart my...
Forum Discussion
Yes and it is going to drive me crazy. Extremely annoying. How can I fix it?
Hi Texdeb,
Thanks for your first post in the Roku Community!
We would be happy to look at what we can do to help you to make sure we are providing the best streaming experience but we need more details. Can you please provide us with the following information:
- What Roku model device are you using?
- Are you using an A/V receiver or soundbar with your TV/Roku player setup?
- When did this issue first start occurring?
- Does the issue only occur on a specific channel or all channels on your Roku device?
- What troubleshooting steps have you taken so far to try to resolve the issue?
We look forward to hearing from you and looking closely into this issue. Thank you!
Best regards,
Mary
