Forum Discussion
Found this in another article and it's worked for me. I was ready to return my Roku.
Go to Roku Settings, then to Audio. Put it on Stereo and also on PCM.
Thanks for the reply to my original post. I followed your directions, but no joy! Same problem occurs. I’m beginning to think that the real problem is the total lack of customer service from Roku. Can’t get any help from them and I doubt anyone from Roku even monitors the numerous calls for assistance their customers posit here. I for one will not buy another Roku product when this sync problem becomes too much to bear. Thanks again.
- dscreativity5 years agoNewbie
I'm having this issue, but only when i connect with RCA cables. When I use HDMI the audio is in sync. I think this is another step is getting rid of us RCA users.
- Indyraz4 years agoReel Rookie
Sorry about your sound issues, HDMI does this also, I have to "reboot" my ROKU by unplugging/replug the power connection in the back of it and letting it reboot, this usually resolves it for quite a while. Just a tip though todays electronics work much better via HDMI, TV's are cheap these days or see if someone in your commuinity will donate an older model if you cannot afford one. Best luck! BTW - support is terrible!