Me too only have the sound sync issue with peacock app. Driving us nuts. Only happens on Roku all other devices are fine.
Hello! @Jcp,
A friendly welcome from the Roku Community!
We appreciate you reaching out to us. We're pleased to assist.
Try adjusting the TV settings.
Please try adjusting the TV settings described below to help fix an A/V sync error. Consult online documentation for your TV model or contact the manufacturer directly for detailed instructions.
Please keep us posted on what you find out and we will be happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar
The only app that is off is peacock. If I adjust my tv won’t it make everything else off?
I’m having this exact issue, it’s just the peacock app
Same issue. Peacock only on both LG tvs. Delayed 12 seconds. Extremely annoying
Didn't work since it is only the Peacock app
I just started having this same issue on two Samsung TV's and 4K Streaming Stick. It's only with the Peacock app. If I open that same app on the TV's smart application there is no lag....VERY frustrating. PLEASE FIX THE STREAMING STICK TO BE ABLE TO PLAY PEACOCK.
yes same as everyone else. only have lagtime with audio with peacock and only have it on Roku. If I watch peacock app on smart tv, phone, iPad etc no issue. only have the issue when watching on Roku. and the only app on Roku with an issue is peacock. it has to be a Roku issue, not a peacock issue.
I contacted Roku through the chat. Acted like they had no idea of the issue. They are escalating it. So we will see the outcome
Hi @community users,
Thank you for keeping us posted here in the Roku Community!
We will be more than happy to assist you further with this issue that you're experiencing. Please follow these troubleshooting steps below:
Let us know how it works.
All the best,
John