Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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TrooperDada326
Roku Guru

Re: Sound is going up to the max volume on its own. I can't turn it down.

@pinchbrain  Your welcome. So I gave you 2 options and links. A new TV or try the Roku Remote Control app. If I were you I would try the remote app. Disconnect your Firestick and see what happens

pinchbrain
Binge Watcher

Re: Sound is going up to the max volume on its own. I can't turn it down.

I wish it had been the batteries. I'd feel foolish but I'd take that over there being an actual issue. It wasn't the firestick remote that caused any problems, though. It doesn't have a volume button plus I don't think it even has batteries in it because it hasn't been used since last year.

pinchbrain
Binge Watcher

Re: Sound is going up to the max volume on its own. I can't turn it down.

I'm not even having to use the firestick. It's working like normal straight from the Roku home screen, thank goodness. I don't know what happened but it's working perfectly right now.

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TrooperDada326
Roku Guru

Re: Sound is going up to the max volume on its own. I can't turn it down.

Great glad to hear. Let me know if you have any further questions 

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pinchbrain
Binge Watcher

Re: Sound is going up to the max volume on its own. I can't turn it down.

Okay. Thanks.

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Sapphe
Newbie

Re: Sound is going up to the max volume on its own. I can't turn it down.

🤣🤣🤣

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