It may be your tv but I can verify that it is an issue with HDCP. Like I mentioned I have my Roku Ultra plugged into a HDMI switch and depending on how the Roku is 'switched' in as the source the HDCP error message has appeared at least three times in testing. The purple overlay with only audio seems to occur when switching from HDMI 1 to HDMI 2 - Satellite to PC/Roku. In all instances video can be restored by either:
I’m having the same problem except it’s when I am streaming from my phone to my TV through the app on my phone. It’s only a few select channels or apps.
Exact same problem, restarting did not fix the problem. I changed HDMI cables and it began working. I would try another HDMI cable you have to see if that fixes the problem.
This is an issue for me, I have tv with roku built in. I tried resetting roku video and audio but it did no good. And it's not doing it on all shows, I'm having issues on multiple streaming services but not all shows on those services. I'm incredibly baffled.
Hi @Irvy36,
Thanks for reaching out to the Roku community!
I'd be happy to take a closer look to see how we can help. I have a few questions to better understand the behavior you are seeing:
With more detailed information, we will be able to assist you further.
Best regards,
Mary