Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Kruse04
Newbie

Sling TV channel not working

Anyone have any luck for a fix yet? I’ve contacted Sling twice and air tv with no luck. 

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: Sling TV not working since 11/17/21 update

Hi @Kruse04,

Thanks for posting in the Roku Community!

We would like to know how to identify and resolve any playback issues. I have a few questions to better understand the behavior you are seeing:

  1. When did this issue first start occurring?
  2. Do you observe this behavior while using any other channel(s) on your device?
  3. Are you being prompted with an error message?
  4. What Roku model device are you using?
  5. Have you tried removing the channel, restarting your device from Settings>System>Power>System restart (If you do not see a Power submenu, skip to the next step), then once it loads up again, adding the channel back once more to see if that clears things up?

Try taking a look here for more tips about channel playback troubleshooting steps: How to resolve a channel playback issue | Official Roku Support

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

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