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imsportsidaho
Level 7
‎03-05-2023 07:55 AM

Shows Won't Load like The Mentalist

Streaming shows are not connecting. Was watching a Season 2: Episode 9 and it just stopped loading the show. Tried others with the same result.

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RokuKariza-D
Community Moderator
Community Moderator
‎03-05-2023 12:24 PM

Re: Shows Won't Load like The Mentalist

Hey @imsportsidaho 

Thanks for bringing this to our attention.

Could you tell us more about your concern? What channel you're accessing The Mentalist? Does the issue only occur on that specific content or across other content available in that channel? 

Please let us know. We'll be able to further assist you from there.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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renojim
Community Streaming Expert
‎03-05-2023 01:45 PM

Re: Shows Won't Load like The Mentalist

I just tried S2E9 on The Roku Channel and it played for me.  I would suggest restarting your Roku device from Settings->System or Settings->System->Power, as appropriate, as well as all of your network equipment (gateway/modem/router).

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