Screen goes black with no sound on Roku TV Streaming Channels and Pluto TV
This is on a Hisense Model 40H4030, Roku TV 8211X, Software Version10.5.0 build4210-90. Just within the past week or so I get slow loading and constant buffering on Roku TV streaming channels and on Pluto TV.
I've done a factory reset on the TV, uninstalled and reinstalled Roku TV and Pluto Channels and restarted the system. I don't have these problems streaming Youtube, Amazon Prime TV, Hulu or any other channels. I've checked my modem and wifi and it is just fine. I also experienced buffering when I attempted to view Roku TV streaming channels on my laptop.
Not sure what else I can do. Any help would be appreciated. Thanks!
Re: Screen goes black with no sound on Roku TV Streaming Channels and Pluto TV
I changed the wireless broadcast channel and that didn't help. I also tried a mobile hotspot and that didn't help either.
Just to clarify what's goin on. When I go to the Roku TV streaming channels, i go to a channel, it works fine for a minute or two and then the screen goes black and there's no sound. I assume it's buffering. After a minute or two, the picture and sound come back. This behavior continues.
When I am on Pluto TV, it basically does the same thing. The channel loads fine at first and then after a bit, it starts buffering, going to the load screen. Back and forth, etc.
I was able to watch both Roku TV and Pluto TV on my cell phone, connected to my wifi, with no problems.
As I said before, I have ZERO problems streaming Youtube, Netflix, Hulu, and others. It's only Roku TV and Pluto TV on my Hisense Roku TV on my wifi.