Solving playback issues

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Screen blinks and picture cuts out

My  ultra is causing blinking on the screen . Sometime s for a second, or the picture completely cuts out. I have to shut the tv off to get a program back. I will  admit this is an older Sony Bravia , and the Ultra is about 8 months old, bought new.

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Roku Guru

Re: Screen blinks and picture cuts out

Hi @0help

Thanks for reaching out here in the Community.

Could you try connecting your Roku to a different HDMI port to see if that will resolve the issue? You can also try using another HDMI cord. Let us know if there's any difference after.

All the best,

Kariza D.
Roku Forum Moderator
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