I'm using the supplied power cord. I finally got it to go to the home page but when I would try to move to the movies it would go back to the bouncing roku screen and do that for a while then every once in while it would go back to homescreen but soon as I touch a button it goes back to roku screen
@soon2b1two, what's the model number of your Roku device written on it somewhere?
3930x
@soon2b1two, if you have a USB power adapter/charger from a phone or tablet give it a try. It wouldn't hurt to try a different USB cable as well if you have one.