Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Laurel0724
Newbie

Roku stuck on National Parks

I have a "new" 2021 Samsung Smart TV and just hooked up my Roku to it.  (I like Roku menu better than Samsung). Roku is now stuck on National Parks Screensaver, and I'm not able to use it/delete it...

0 Kudos
1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: Roku stuck on National Parks

@Laurel0724 

First, try pressing the Home button on your Roku remote to exit screensaver. (should wake up your device and put you on Roku Home screen).

If unsuccessful, restart your Roku device. (unplug device and plug back in to force a reboot).  Suggested to use the power adapter that came with the device and plug into wall outlet rather than TV USB power port.

----

After your Roku reboots, you can change your Screensaver if you think this was the issue. (Settings/Theme/Screensavers).  However, sounds like your Roku may have just gone to sleep or entered low power mode which requires the press of Home button to wake up.

Feel free to post an update or if you need more help.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102