Solving playback issues

[Deej104]

My Roku streaming Stick has a solid white light but no picture on the TV. I've checked all HDMI ports I even checked it on another TV so it's definitely something wrong with the Roku streaming Stick anyway to solve this problem?

[RokuDanny-R]

@Deej104

Thanks for the post.

If you are unable to resolve the issue you are experiencing, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny