Solving playback issues

[fergus]

Mine too. Worse on one TV than on the other.  Roku is good value, except for this. Very annoying.

[RokuDanny-R]

@fergus

Thanks for the post.

Can you please specify the issue you are experiencing? What Roku model device are you seeing this issue occur with? What are the steps to reproduce the issue you are seeing? 

In addition, how are you powering your Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[ginagirlio1]

I was having this problem with my Roku tv. It kept returning to my Home Screen while watching Amazon prime about every twenty minutes. I unplugged my tv and counted to 30 and plugged it back in. It worked, it’s no longer returning to the Home Screen.