Roku overheating message. Device is not in a hot location.
I've followed the suggestions of where to place the Roku device. I've even had is suspended in mid-air, in front of the TV where it is in room-temp (70F) air. Eventually the device will produce the overheat message with every use. Need assistance with this.
If you are still experiencing an issue, please send me a private message with your Roku account email address and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Please include your Roku account email address, and the serial number of the Roku device from Settings>System>About along with the troubleshooting steps done and a summary of the issue you are experiencing. I'll be able to assist you further from there.
Re: Roku overheating message. Device is not in a hot location.
I am going to say this, Roku's ought to put vent holes in their products! Their devices has no way to release heat so the heat stays in the box! In doing so the board inside gets hot, over heats and starts to play havoc on the streaming devices. I myself have opened the the devices removed the motherboard inside very carefully, and then drilled vent holes in the top of Roku case and placed the Roku motherboard back into device so they can keep cooler. Am I saying you should do this? Not at all! but for me it helped. I bought an express a while back, the heat was so bad in it that it fried my wifi dongle, and since they was no Ethernet Port on the device, to connect, it turned that streaming device into nothing more then a paper weight!