Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MasterChang
Streaming Star

Roku low volume issues on all my settings

I have these in my set up: Yamaha RX-A780, Samsung TV model UN55MU630D, Roku ultra 4800R device.

My original Roku died and I installed the 4800R to replace it.  Figured out how to get the center channel working, but the sound level is a good 10-15 points below the previous setting. 

I use two bookshelf speakers and a center speaker everything worked fine before.

Under settings/audio/streaming audio format I have audio set on auto.  For the next category settings/audio/digital output format I have it set on stereo.  I tried pass through and the center channel works on both, but the volume level is the same for either.

I have leveling on under options, but I do not have the AC-4 on since I am on stereo.

Firmware was updated when I installed the unit and is current.

Is there a solution or fix for the low volume vs the previous model?  No set up I have tried solves this problem.

Thanks for any help.  Brian

0 Kudos