Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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RokuLianna
Retired Moderator

Re: Roku keeps returning to home screen

Hi @ginagirlio1

Thanks for the post.

Can you please provide us with more information? Are there specific channels that you are having this issue with?

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? If the issue is still not resolved, we would recommend removing the channels and then trying to perform a factory rest on your device. For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?


Warm Regards,
Lianna

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ginagirlio1
Reel Rookie

Re: Roku keeps returning to home screen

My problem was resolved by unplugging my tv and plugging it back in. 

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