Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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atc98092
Community Streaming Expert

Re: Roku/hearing aids/compatability

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The Roku 4800 does support Bluetooth headphones. I have connected my AirPod Pro ear buds without an issue. I can't speak to a hearing aid that has Bluetooth support, as it might not have the proper protocol support to connect to a Roku. But if you put the hearing aid in pairing mode the Roku should see it to connect. 

Dan

Roku Community Streaming Expert

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Jofearr
Level 8

Re: Roku/hearing aids/compatability

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Thanks for your suggestion.  My desire is to not have my hearing aids paired to multiple devices.  They are already paired to my iPhone and I can use the iPhone Roku app to listen to the TV via the headphone option.   The problem is that this disables the TV sound so others in the room cannot hear the program.  

The desire is to be able to use the Roku app and listen to sound without muting the TV sound.  Would seem to be the best of both worlds and the simplest solution.  

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Jofearr
Level 8

Re: Roku/hearing aids/compatability

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I may be missing something here but if it is only she who needs to hear, I think that you can use the iPhone Roku app and activate the headphone option.  If multiple people need to listen at the same time, then I do not have a solution.  That is what I am looking for.  

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atc98092
Community Streaming Expert

Re: Roku/hearing aids/compatability

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To my understanding at this time, you cannot connect something to a Roku via Bluetooth and have the audio available on both the BT device and the TV speakers. It's either/or at this time. Such a function has been requested in the past, but so far it's not available. 

Dan

Roku Community Streaming Expert

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