Solving playback issues

[bitwit]

Roku had to be reset, now when I fast forward it mutes sound?!? How do I fix this!!!

[RokuDanny-R]

@bitwit

Thanks for the post.

Can you please specify the issue you are experiencing? What Roku model device are you using? What are the steps to reproduce the issue you are seeing? Does this issue happen on a specific channel?

With more detailed information, we will be able to assist you further.

Thanks,
Danny