Solving playback issues

[Lruckno]

My Roku freezes on the Home Screen, volume still works, tried hard reset and everything else, nothing works. What do I do?

[RokuKariza-D]

Hi @Lruckno

Thanks for the post.

We would recommend starting with the troubleshooting steps available in this link: How to resolve issues with your Roku® simple remote or Roku voice remote

Let us know if there's any difference after.

All the best,
Kariza