From Adam100; I did it, works.
Here’s how I solved the video playback freezing problem step by step:
Go to settings.
Go to system.
Go to advanced system settings.
Go to Network connection reset.
Reset connection.
This will erase both wired and/or wireless network settings, simply put, it will disconnect your Roku device from your wifi/internet router.
After you “reset connection,” your Roku device will automatically restart.
When your Roku device automatically turns back on, re-enter your wifi/internet information into the Roku device; this is your router network name and password. If you don’t know your network name and password, it should be labeled somewhere on your wifi/internet router.
If you don’t know how to re-enter your wifi/internet information into the Roku device, here’s the steps:
Go to settings.
Go to network.
Go to set up connection.
Your Roku device will walk you through the rest.
Problem solved!
