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Bigcurry
Newbie
‎01-28-2021 02:21 PM

Roku express not working

When enter an app on my roku express and begin to watch something the show/movie last between 3 to 5 minutes and I'm kicked out of the app to the roku home page.  It does this with every app except Netflix. I've tried deleting the apps and starting over. I've tried updates and even returned it to factory settings and nothing works. 

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makaiguy
Community Streaming Expert
‎01-29-2021 05:13 PM

Re: Roku express not working

If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku.  Many USB ports only supply 0.5 amp which is not enough to power a Roku reliably.

If you don't have the Roku adapter handy, any other you have from another device should work as long as the fine print on it says it outputs at least 1 amp.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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