my roku express is currently hooked up to the tv in my bedroom (element) and it works fine. I want to connect it to my tv in the living room (TCL) but there is no sound. HOWEVER, the Roko loading screen (when the letters bounce around as it loads) has sound. I have tried different cables, different HDMI ports, restarting it while simultaneously unplugging the cable, turning up the tv volume, messing around with the audio in settings…nothing seems to work. And the fact that the audio works on the “loading” screen but nowhere else is suspicious and annoying. I don’t understand what the issue is?
More than happy to help. Does the issue only occur when streaming on a specific channel or all channels on your Roku device? Does your Roku player is directly connected to your TV? Or through another device such as an audio/video receiver (AVR) or soundbar?
There is no sound at all. There should be audio when navigating through the menus and channels but there is none. I opened both Netflix and Paramount+ - silence on both.
the Roku is directly connected to the tv. I have a feeling it has something to do with the tv, since it works on all other TVs. And it is only the Roku that is not working properly as there is a cable box connected via HDMI cord that works fine .