Solving playback issues

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RBlum
Newbie

Roku device RC16F-T4 will not work without attached to a computer laptop

Roku remote will not work without plugging in the Roku unit attached to the TV that also plugs into HDMI 2 on the TV via a cable.  When plugging in to a laptop computer there is a blinking blue light.  When turning on the TV pressing the remote it displays a solid blue light and the TV screen shows the APPS or I can just press Hulu for example on the remote and it brings me to the Hulu APP to sign in to.  If I unplug the laptop the TV screen goes black and just HDMI 2 is in white on the lower right corner of the TV.  How do I fix this so I don't have to have a laptop attached?  Is there a software issue I need to address? 

Please advise

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renojim
Community Streaming Expert

Re: Roku device RC16F-T4 will not work without attached to a computer laptop

It's not clear, but it sounds like you're using the laptop's USB port to supply power to your Roku.  Use the supplied USB power adapter or one from a phone or tablet.

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