Hey, so I was gonna watch the new criminal minds and the video plays but there's nothing on the screen. It's on, and the UI all works as do the various streaming apps UI. There's audio too, but the video starts and the content goes black. Tried Amazon prime, and discovery+ too and got same thing.
I've restarted the roku device, factory reset it, unplugged it for 5 minutes and manually set the resolution to 1080p, and even tried 720p.
Model 4800x roku ultra
Serial number X01000MN3JF5
Software version 11.5.0 build 4312-C2