Solving playback issues

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EpicYork
Newbie

Roku Wireless Speaker blown

I’ve had the soundbar and subwoofer for a couple months now and they’ve been performing flawlessly, so I bought a pair of the wireless speakers to complete the setup. They’re incredibly hard to come by in store where I live, so I ended up buying a pair on Facebook marketplace.

One of the speakers is clearly blown; I’ve gone through every suggested troubleshooting step to no avail. Am I basically just out of luck since I bought it used? Just wondering if anyone has been able to fix something like this, or potentially even have it replaced.

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makaiguy
Community Streaming Expert

Re: Roku Wireless Speaker blown

Roku warranty claim instructions: https://support.roku.com/article/208757058

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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