Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Etp4
Newbie

Roku Ultra power cord issue

So I have a Ultra also. Awhile ago I was getting the HDMI cords loose error and I would unplug and replug them but that didn’t work, but when I un plugged the power cord and plugged it back in it worked.

now whenever I start to watch the roku I will get a small viewing screen in the corner of my tv instead of the full screen. If I un plug the power cord and plug it back it goes back to normal but I have to do this every time I try to use the Roku.

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renojim
Community Streaming Expert

Re: Roku Ultra power cord issue

See if you have a "power saving" option under Settings->Power and disable it if you do.  You may also be able to restore the screen by switching your TV's input/source away from the Roku and then back.

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