Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku Ultra is flashing black screen

I have the same issue with my Ultra. I have a new tv and yesterday, it just started flashing to black. I contacted customer support and they had me reboot my roku ultra, my tv and my router, all of which I had done prior to our chat. I did it again with the rep and had no success, again. My tv is smart and the same apps that I also have on my Roku, work perfectly on the smart tv. The Ultra is less than 6 months old. What gives? I also changed the HDMI cable with a new one!

0 Kudos
Community Streaming Expert

Re: Roku TV flashing black screen

@denny1949 your problem is not what this thread is about. This is referencing a Roku TV, while you have a Roku Ultra. But I must also ask, what make/model TV and what model Ultra do you have? There are numerous reports of flashing screens with LG OLED sets and the Ultra 4800. 


Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos