Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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AvsGunnar
Community Streaming Expert

Re: Roku Ultra Clicking Noise Upon Startup

@kimkfisher 

You can see if it has something to do with running from receiver, by connecting the Roku device directly into the TV via HDMI and see if issue resolves itself. (helps isolate if device issue vs a possible switch issue)

Would also try disabling the Power Savings feature of the Ultra 4800 and see if that setting may be a culprit. (Settings/System/Power/Auto Power Savings/20-min inactivity [uncheck to Disable]

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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kimkfisher
Channel Surfer

Re: Roku Ultra Clicking Noise Upon Startup

@AvsGunnar 

I have tried it with the Power Saving On and Off - same results.

It might be related to being connected to the receiver, however it started to make this noise immediately after a software update (Oct 2022).  And is fixed by powering off and on the Roku (receiver is left on during the Roku reboot).

 

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RokuNimfa-C
Retired Moderator

Re: Roku Ultra Clicking Noise Upon Startup

@kimkfisher 

Thanks for the update. 

Our support team is now aware of your issue and will be reaching out to you shortly through email. Please be ready to receive their correspondence and continue assisting you from there. We appreciate your patience and understanding as we work toward a resolution.


Regards,
Nimfa

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