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Sarah_Wright
Newbie
‎01-13-2022 05:00 PM

Roku Streaming Stick 4k Not Turning On

I have a Vizio V-Series TV and I recently got a new Roku Streaming Stick 4k for it.  It's been about 3 weeks since I've had it and one night it just turned off.  The light on the Streaming Stick turns on but when I switch to the HDMI on my TV, it just shows a black screen.  How can I fix it?

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3 REPLIES 3
renojim
Community Streaming Expert
‎01-13-2022 09:58 PM

Re: Roku Streaming Stick 4k Not Turning On

If you press Home on the Roku remote does it come on?  If you disconnect the USB power cable for a few seconds and plug it back in does it restart?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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GabAccount
Newbie
‎10-11-2022 06:14 PM

Re: Roku Streaming Stick 4k Not Turning On

I am having the same issue and neither of those solutions worked. Same predicament where the light turns on and holding reset for 10+ seconds seems to have no effect.

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RokuDanny-R
Retired Moderator
‎10-18-2022 09:06 AM

Re: Roku Streaming Stick 4k Not Turning On

@GabAccount

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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