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user187
Level 7
3 weeks ago

Roku Streambar buzzing and crackling bass

My Roku is crackling on low end bass on pretty much all channels and streaming platforms. I’ve tried turning it off and on again and new hdmi cables. Not sure what else to do is there a factory reset? Can you recommend what else I can try? Thanks!

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RokuMary-F
Community Moderator
Community Moderator
3 weeks ago

Re: Roku Streambar buzzing and crackling bass

Hi @user187,

Thanks for your first post in the Roku Community!

We appreciate you letting us know about this audio issue with your Roku Streambar.

Please provide us with the serial number of your Roku device from Settings > System > About.

Once we have this information, We'll be able to pass it along to our Support team who can attend to your concern and provide a resolution.


Best regards,
Mary

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