I have a TCL roku tv model 55S423, a roku smartbar model 9101X and roku wireless speakers model 9030X. I get sound out of the wireless speakers and the subwoofer but I'm not getting any sound from the roku smartbar. Is this correct or have I missed a step?
I have a 65" TCl Roku TV with the wireless speaker and sub. Works awesome. There is no Roku Smartbar. It is a Roku Streambar. Did you setup the Roku Streambar in the menu? Is your streambar hooked up the the ARC HDMI port? So you have 4 speakers correct? Streambar, 2 wireless speakers and the sub?
You have two Roku streamers. The Roku TV and the Streambar Pro. If you're using the Roku in the TV, then you should be connecting the Streambar Pro via HDMI/ARC, or HDMI and optical port. Otherwise, it's not being utilized.
If you're using the Streambar Pro to stream, you should be connecting the speakers to it and not to the TV, I believe.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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Are you signed into the Soundbar? The Smart Soundbar is a Roku Streaming device within itself. Can you plug it into a non Roku TV and check? If so log out of it. No need to do that cause your only using it for sound
Do this step. Perform a factory reset on the Roku wireless speakers and subwoofer on your Roku TV. Then unplug them from the power. What I mean is going to settings and actually remove them so they’re no longer connected to your TV. So the only speakers plugged in is the sound bar through the HDMI ARC. Using your TV remote only press the home button five times which brings up the set up menu for devices such as speakers. Go through the process and see if you have sound out of the sound bar. If you do then re-add your wireless speakers and subwoofer