Solving playback issues

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KevPatty
Reel Rookie

Re: Roku Premiere insufficient power

The Roku USB was always plugged into a wall outlet. I've also tried other outlets and the USB cord from one of our other working Roku's and experienced the same results. 

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RokuKariza-D
Retired Moderator

Re: Roku Premiere insufficient power

@KevPatty

Appreciate the prompt response.

I have passed along your information and concern to our Support team. I'd recommend keeping an eye on your email since they'll be reaching out to you from there.

Thank you for your patience and understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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