Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku No Signal Multiple TVs Changed Cable

My model is 3930RW - Roku Express. Software Version 11.0.0 Buid 4193-AE

Rpku worked fine for about 4 years. Last 2 weeks it would work fine but sometimes would lose signal out of nowhere and stay there at No Signal, then come back after few minutes. This became more often as time went on and now it's just no signal at all. The Roku light still on but when I press buttons it does not flick like it used to, its just solid

I tried two TVs same thing, I bought new HDMI cable same thing, tried unplug replug wait 10 mins etc.

Anything else I should try?

0 Kudos
Community Streaming Expert

Re: Roku No Signal Multiple TVs Changed Cable


No signal is a message from the TV, not the Roku, indicating the TV is not receiving a signal via the selected input.

You've tried multiple TVs.

You've changed cables.

The model 3930 was released less than three years ago (September 2019) meaning you should still be getting good service from it. At least, I think you should.

If you've had it four years, you might want to verify the model number. Since you're getting no signal, you'll need to find it on the device itself.

The only thing to do different would be to put it in place of another HDMI-connected device. For example, if you have a game system, Blu-Ray player, or any other HDMI-connected device, then power down, take the HDMI cable from the other system, connect it to Roku, then power up. That rules out a bad cable replaced with a bad in the box cable.

Apart from that, I'm out of suggestions.

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos