Solving playback issues

[serlcb]

Hello everybody,

I just bought a Roke Express (Model 3930BR). I connected it to a Samsung SmartTV (UN40J5500AG, LED FULLHD).

I noticed that some videos are "cropped" when played using the Roku Express YouTube app. It is like the YouTube Roku app for some reason decided to "zoom in" the video. I could not find any option/configuration related to such "feature" on the app.

The same video when played in the Smart TV native YouTube app appears correctly. Se pictures below.

Is this a configuration issue? How can i fix this?

Here is the link for the video in the pictures: https://youtu.be/zcmef_EAy9Q

Thanks a lot.

Sérgio

Roku YouTube App. The "cropped" areas of the video are marked in red.Same video as seen when played on the Smart TV native app. No cropping.

[makaiguy · Accepted solution]

On your TV's settings, not your Roku settings, check settings for Size, Picture, Zoom, Aspect Ratio, or similar wording.  For most modern tvs each input has its own separate setting.