Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Cascade
Newbie

Roku Express- Rapid "Chipmunk" voice audio in Newson App

I just installed the Roku Express, and it generally works well, but when I try to watch the news through the "NewsOn" app, the audio will suddenly become rapid, sounding like a high pitched "chipmunk" voice.  I back out of the app and relaunch the news, but it happens again and again. I have never had this problem with "NewsOn" through Amazon Fire TV, nor with my older Roku devices.  

0 Kudos
1 REPLY 1
JustKim2
Reel Rookie

Re: Roku Express- Rapid "Chipmunk" voice audio in Newson App

I had the same problem. I was using the Screen Reader in Accessibility to make the sound correct itself. That is not a true fix.

To fix the chipmunk sound, go to Roku Home, Settings, Audio, Digital Output Format. Change the setting to Audio. This should resolve the problem. 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.