Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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Roku Contacts from the web

I can't vouch for these but a Google search comes up with the following:

Complaints/ Feedback:

  • (408) 556-9391


  • (408) 556-9040

Stephen Kay
Senior Vice President & General Counsel, Roku, Inc.
150 Winchester Circle, Los Gatos, CA 95032
Phone number: 408-556-9391
Fax number: 408-364-1260


Start calling folks...I am.


Forgot one...


Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
Telephone: (202) 326-2222



...Just got off with tech support.  They told me to give them until 12/7 so they can try and fix my problem.  Not great but not like some of you folks...2 months...ouch!  They also told me the 10.0 rollback is suspended from Roku's end.

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