I figured it out! I had the same problem with all streaming apps and even airplay/casting videos was freezing whenever I would rewind and/or fast forward. I have a Roku Express 4K+ and this starting happening after the most recent update as someone previously mentioned: Software Version 11.5.0 • build 4235-CR. Here’s how I solved the video playback freezing problem step by step:
Go to settings.
Go to system.
Go to advanced system settings.
Go to Network connection reset.
Reset connection.
This will erase both wired and/or wireless network settings; simply put, it will disconnect your Roku device from your wifi/internet router.
After you “reset connection,” your Roku device will automatically restart.
When your Roku device automatically turns back on, re-enter your wifi/internet information into the Roku device; this is your router network name and password. If you don’t know your network name and password, it should be labeled somewhere on your wifi/internet router.
If you don’t know how to re-enter your wifi/internet information into the Roku device, here’s the steps:
Go to settings.
Go to network.
Go to set up connection.
Your Roku device will walk you through the rest.
Problem solved! I won’t check back onto this thread so I made sure to fully explain the solution lol.
