Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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mfinkenberg
Reel Rookie

Re: every thing keeps spinning.

Same here. It is frustrating to have to unplug and then replug Roku each time I want to use it to watch Acorn.

 

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RokuKarla
Retired Moderator

Re: every thing keeps spinning.

Hello @mfinkenberg,

Thanks for posting here in the Community.

Does the issue only occur on a specific channel or across other channels installed on your Roku device?

If you haven't tried it yet, you can remove the affected channel and then re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!



Regards,
Karla

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