Solving playback issues

[Justem]

Looking for a solution for this? System is all updated.

[RokuKarla]

Hello @Justem

Thanks for reaching out here in the Community!

Can you please provide us with more specific information about the issue you are experiencing? Could you tell us more about your concern?

Send us details and we would like to know how we can help!


Regards,
Karla

[Justem · Accepted solution]

The problem was when you tried to watch any streaming service like Netflix, Disney +, prime etc it would open the app but when you select a show it wouldn’t start it and would say error.

device is a tcl roku tv.

I already found the solution by going to settings and doing a system reset.