Solving playback issues

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Re: Paramount+ Live TV issues

I took have the same problem. In the Paramount app it let you use your zip code to view local CBS but when I started combining paramount+ with Roku I can no longer use the Paramount app. It say I have a subscription to log in but when I log in it won't let me in. On the Roku app there's  no place to enter your zip code or even view local CBS. Even tho it still says I get it. If anyone has a way to get it to work let me know.  If not I'm cancelling it on roku and will never go threw them again. Thank you 


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Re: Paramount+ Live TV issues

Hi @Wookie187

Welcome to the Roku Community!

Does the issue only occur on Paramount Plus Live TV or across other channels installed on your Roku device?

Have you tried removing the affected channel Paramount Plus Live TV and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.

For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Official Roku Support.

Let us know if there's any difference after.



Warm Regards,

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