Solving playback issues

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cq-
Reel Rookie

Re: Getting ESPN+ has been disabled message

Similar issue for me.  The exact message is "ESPN+ has been temporarily disabled  We are experiencing unusually high traffic.  Please try later."  I spent over an hour with ESPN technical support (reinstall app.  restart TV.  Reboot modem.).  Nothing helped. Tech support had never seen this scenario.

I don't think the message is accurate.

The iOS app DOES work, so I know I have a valid ESPN subscription.

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3 REPLIES 3
OwnerofDevices
Roku Guru

Re: Getting ESPN+ has been disabled message

I am frequent watcher of ESPN+ and I have never seen the message.

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RokuLianna
Retired Moderator

Re: Getting ESPN+ has been disabled message

Hi  @cq-

Thanks for keeping in touch!

We suggest making sure that you have turned off ad-blocking tech, and if the issue still persists, we recommend you reach out to the channel for the best assistance.

Thank you for your understanding.


Warm Regards,
Lianna

 

 

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brullstr
Newbie

Re: Getting ESPN+ has been disabled message

I get the exact same error, and also just spent over an hour on the phone with ESPN with no solution.

I have no idea how to get past this. ESPN+ works on my iPad but I want to be able to pull it up on my Roku TV.