ROKU Ultra freezes streaming channel playback requiring factory reset
Bought Ultra in Jan 2022, worked well for awhile but now it's more and more freezing playback of HULU and YouTube with light on unit flashing and won't power off so I have to disconnect power then re-connect power and do factory reset..
Re: ROKU Ultra freezes streaming channel playback requiring factory reset
I'll have to make notes, it's happened so many times I can't keep track of what works and what doesn't. Will try not doing factory reset and just disconnect/reconnect when/if the opportunity presents itself. At this point though, I've contacted customer service of the retail store where it was purchased and they are willing to take it back as defective and I'm not really motivated to research/test defective products for the manufacturer. Was hoping a Roku employee might address the white blinking light symptom since it doesn't seem to be documented anywhere as to what that is all about?